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Partners & Agencies

Add your agency

What are the benefits of adding your agency to the 2-1-1 Directory of Community, Health, and Disaster Services?

  1. 2-1-1 can pre-screen
    To ensure that agencies are using their resources wisely; we refer only those who meet your agency’s eligibility guidelines.
  2. 2-1-1 can promote programs
    To target audiences to increase outreach and program participation. You have access to our agency phone line giving priority access to our Client Service Representatives.
  3. 2-1-1 can save time.
    2-1-1 is a resource for your staff. We are a free, 24-hour time-saving tool for social workers, doctors, nurses, and government officials and more.
  4. 2-1-1 can field the first call
    2-1-1 serves as the first point of contact to other organizations and can alleviate administrative burden and reduce cost associated with managing information and referrals allowing affiliated organizations to focus on serving clients, rather than finding clients.

Add Your Agency in Four Easy Steps:

  • Step One

    Read our Inclusion Policy to find out if you are eligible to be listed in our database.

  • Step Two

    Submit a New Agency Application and tell us about your agency’s mission, value and history.

  • Step Three

    Submit an electronic application for each program or service that your agency provides. If your program or service is offered at multiple locations, please submit an application for each site.

  • Step Four

    Send us a copy of the following:

    • Legal tax Classification as determined by IRS Department of Treasury
    • Proof of 501(c)3 Status
    • Copy of Business License
Send required documents to our Resource Team via one of the following methods:

Email, fax (858-380-5764) or U.S. mail (Resource Team, P.O. Box 420039, San Diego, CA 92142)

If you have any questions regarding the Inclusion process, please contact our Resource Team by email or call (858) 300-1200 from 8:00 am-4:30 pm Monday-Friday.


211 San Diego/Imperial may exclude or remove organizations from its resource database for any reason. Inclusion in the database does not imply endorsement, and omission does not indicate disapproval. 211 San Diego/Imperial neither guarantees nor makes any representation as to the accuracy or completeness of the information contained in claimed resulting from or arising out of reliance upon the information and procedures presented in the database.

211 San Diego/Imperial adheres to the AIRS Standards for Information and Referral (AIRS) Organizations. We apply standard data collection methods that seek the same type of information from every Agency and Service Site. All information in our database is classified according to the AIRS Taxonomy of Health and Human Services. 211 San Diego/Imperial reserves the right to edit information for brevity, clarity and content.