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Emergency Services

When an Emergency Incident Strikes San Diego

We serve as the region’s 24-hour non-emergency information line during an emergency or disaster, relaying details about road closures, evacuation routes, food assistance programs, shelters, and more to those in need. During an emergency, our highly-trained team works around the clock to ensure San Diegans have the most updated information at their fingertips. We help with rumor control, trend analysis, and feedback from the public on emerging needs—all of which eases the burden on 9-1-1 whose dispatchers must respond to those in immediate danger.

Become a Disaster Response Volunteer

Support 2-1-1 San Diego and your community in times of disaster by volunteering with us. Click below to sign up.

Register as a Volunteer

Be Prepared

Disasters can strike at any time, so it’s important to be prepared and have a plan. Below are resources to help your family best prepare for disaster situations and stay informed.

Stay Informed

Make A Plan

People with Disabilities or Access & Functional Needs

If you or a family member has a disability, or other access and functional needs, you may need to take additional steps to protect yourself and your family in an emergency. For more information, dial 2-1-1 or search online for services.

Learn More

Recovery Resources

Following a disaster, resources are available to assist communities in the recovery process.

Disaster Response Partners

Upon activation, 2-1-1 San Diego operates under the County’s Emergency Plan as a partner of the Office of Emergency Services. Our operations are supported by the Disaster Response Team, a corps of trained disaster volunteers. We use the latest technology and leverage the support of partner agencies to assure the public that information is current, accurate, and authorized.