If you were impacted by the Jan.22 flooding, register for FEMA assistance by calling the FEMA helpline at 1-800-621-3362.

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Storm & Flood Recovery Resources

 

The storm on Monday, January 22nd caused significant damage to homes, vehicles, properties, and more. There are several resources that are available to help individuals and families address many needs. These resources can help with cleanup, emergency food, shelter, medical access, information access, utilities, materials, and so much more. 

211 San Diego has created this page to compile some of the resources that are storm-specific, while also connecting you to other resources that may be able to offer some support during this very difficult time. 

While these resources are for you to explore, sometimes talking with a person can be more helpful especially when we are in crisis. We encourage you to reach out to us by phone if you’d like to talk to one of our Community Connectors. Our team is available 24 hours a day, 365 days a year. All of us live and work in our local San Diego communities. If you’d like to talk to one of our team members, just dial 2-1-1.

 

Recovery Resources

 

Federal Emergency Management Agency (FEMA)

FEMA announced that federal disaster assistance has been made available to the state of California to supplement recovery efforts in the areas affected by severe storms and flooding, January 21-23, 2024. To be eligible for assistance, individuals must register with FEMA. Eligibility is limited to victims of a federally declared emergency.

Click here for more information about FEMA and what it provides.

 

 

City of San Diego – Local Assistance Center 

The City’s Local Assistance Center has transitioned to an online resource hub. Storm-impacted City residents can continue to access services and resources using this virtual center. City staff will also be available at a specified location on specific dates/hours for in-person assistance for anyone in need of internet access or digital devices. Days and hours for in-person assistance are provided on the City’s virtual page linked below.

Click here to view the City’s Virtual Recovery Assistance Center and to view hours and location for in-person assistance.

 

 

 

Sandbags 

Get sandbags to prepare for more rainy weather. 

This link provides unincorporated and City listings. Residents and businesses can get free sand and bags to protect homes and other property from flooding and soil erosion. County and CAL Fire locations are for the unincorporated area. Cities have their own sandbags. Some locations have sand and bags. Some have only bags. You need to bring a shovel to fill bags. Call before you come to make sure the location still has sand or bags. 

Click here to view a list of sandbag locations across the region. 

 

 

 

American Red Cross Southern California 

If the storm has forced you to evacuate your home, you can view the latest shelter information here. 

Shelters will offer space, food, & other emergency assistance to people affected by disaster. The Red Cross doesn’t require people to show any kind of identification to enter a Red Cross shelter, just their name & where they were living before the disaster. The Red Cross is also committed to helping people with a wide range of needs, including people with disabilities & mental illnesses, whether they are children or seniors. Use the link to find shelters, and view what you should bring with you, along with other information. 

Click here to view the map of shelter locations. 

 

 

Recycling via I Love a Clean San Diego

I Love a Clean San Diego serves as a one-stop recycling resource. Visit WasteFreeSD.org for information  on diversion from landfills of recyclables and household hazardous waste including paint, cleaners, and motor oil. You can also get information to connect other local resources that reduce waste through reuse, donations, and recycling.

To get more info about recycling, visit WasteFreeSD.org.

 

 

City of San Diego Environmental Services Department

The City of San Diego Environmental Services Department Provides a clean and safe environment for the residents of the City of San Diego. It is responsible for the collection and disposal of refuse, recyclables, household hazardous waste, and green waste. Residents can report bulky items left in the public right of way using the City’s Get it Done app or by calling.

Click here for more information or contact their Customer Service phone line at 858-694-7000, Monday through Friday: 6:30 a.m. to 5 p.m.

 

 

 

Report Flooding in City of San Diego 

To report flooding, contact the City’s dispatch center at 619-527-7500. 

 

 

 

 

 

 

 

San Diego Gas & Electric (SDG&E) 

Start, Transfer, or Stop Gas, and Electric Services 

People can tell SDG&E to suspend their utilities if they are not able to stay at home. You can utilize this online service or contact SDG&E Customer Service.

Click here to visit the online page for starting/stopping service or call Customer Service at 1-800-411-7343. 

 

 

 

Franchise Tax Board, State of California: Disaster Loss Reduction Info

This FTB webpage provides information on the types of losses that may qualify, how to claim the disaster loss deduction on the tax return, extended deadlines to file, pay and make contributions, how to get a copy of the California Tax Return, and how to stop interest from accruing on taxes owed.

To view this FTB Disaster Loss Reduction webpage, click here.

 

 

 

 

 

 

Legal Aid Society of San Diego

Legal Aid Society of San Diego has released helpful documents with FAQs regarding the County of San Diego’s Residential Eviction Ban and Rent Increase Cap as well as additional information for renters that informs them of their legal rights if they have been flooded.

To view these documents visit this page. Note that the links at the top of the list are the most recent documents.

 

 

SBP

SBP offers guides and resources that will assist you in obtaining all eligible resources from FEMA and your insurance, avoiding contractor fraud, and managing post-disaster cleanup effectively.

To view these guides, visit this page

 

 

 

Safety Resources

 

AlertSanDiego

The County of San Diego operates AlertSanDiego, our region’s emergency notification system which can make phone calls to people and businesses in San Diego County when there’s an emergency or disaster happening or about to happen. Emergency workers use this system to tell people what’s going on and what they should do (like leave their homes, stay inside, or watch out for a gas leak or a missing person). This resource is available in English, Spanish, and American Sign Language (ASL).  

Visit alertsandiego.org for updates and click Register for Emergency Alerts to sign up for ongoing notifications. 

 

 

 

American Red Cross of Southern California Emergency App

The American Red Cross has developed an app that you can use to help prepare for weather events, and receive alerts/notifications. Download the app on App Store or Google Play. Choose to use the app in English or Spanish.

Click here to view the Red Cross webpage linking to the app or text “GETEMERGENCY” to 90999.

 

 

Road Closures – City of San Diego 

Get updates on road closures in the City of San Diego. 

The City of San Diego maintains this page that lists the road closures within City boundaries. 

Click here to visit the City of San Diego’s Road closure page. 

 

 

 

Metropolitan Transit System (MTS) Bus Route Alerts & Detours

This webpage provides information on bus routes that have been detoured.

Click here to view active alerts and detours.

 

 

 

Road Conditions – County of San Diego Department of Public Works  

Get updates on road conditions and safety advisories across unincorporated areas. 

This webpage will connect you to the Public Works Facebook or Twitter page for real-time updates on road conditions, or other safety advisories. 

Click here to visit this webpage. 

 

 

 

 

Create a Preparedness Plan

In the wake of the recent storm and rain in forecast, the County of San Diego asks residents to be ready by creating your own Personal Disaster Plan, Registering your cell phones for emergency alerts, downloading the SD Emergency mobile app that now has Earthquake Early Warning, and make an Evacuation Go-Kit and a Shelter-in-Place Stay Kit for greater disaster. You can find more Flooding Information and Resources here.

For more information please visit the Alert San Diego Preparedness Page HERE.

 

 

 

 

 

 

Food Resources

 

 

Food Pantries – Occasional and Ongoing Emergency Food Assistance 

Programs that acquire food products through donations, canned food drives, food bank programs or direct purchase and distribute the food to people who are in emergency situations. Some pantries deliver food to people whose disabilities or illnesses make it difficult for them to leave home. 

Click here to view services in the 211 database that are offering this service. Be sure to review all eligibility and intake details. If you have questions, you can call us any time by dialing 2-1-1. 

 

 

 

Packed Lunches/Dinners 

Packed lunch/dinner programs provide fresh or frozen lunches or dinners which are packed in portable containers and typically picked up and eaten elsewhere. Clients may include people who are unsheltered or low income, have a disability or illness or meet other eligibility criteria. 

Click here to view services in the 211 database that are offering this service. Be sure to review all eligibility and intake details. If you have questions, you can call us any time by dialing 2-1-1. 

 

 

 

Replacement CalFresh 

Replacement CalFresh is available for anyone currently receiving CalFresh who has lost food due to a power outage lasting longer than 4 hours or wildfires. You must apply for replacement benefits within 10 days from the date of food loss. 

Click here to view more information about how to approach replacing your CalFresh. 

 

 

Goods and Materials

 

 

Disaster Related Clothing/Emergency Supplies 

These programs provide clothing, blankets and other essentials immediately following a major disaster or large-scale emergency for people who have experienced substantial losses as a result of the incident. 

Click here to view services in the 211 database that are offering this service. Be sure to review all eligibility and intake details. If you have questions, you can call us any time by dialing 2-1-1. 

 

Make a Donation 

 

January 31: Day of Service 

County Chairwoman Nora Vargas is encouraging San Diegans who want to help people and families impacted by last week’s devastating storms to participate in a “Day of Service” Wednesday, Jan. 31. Nine separate community groups are joining with County representatives at three locations to collect much-needed donations. The public can help in a few ways. 

Click here to learn more about the Day of Service 

 

 

San Diego Flood Response Fund 

San Diego Foundation (SDF) launched the San Diego Flood Response Fund to rapidly deploy flexible resources into the community and support organizations responding to the January 2024 unprecedented flooding in San Diego County. The fund will receive donations and make emergency grants to nonprofit service organizations engaged in disaster response and relief. SDF will match donations up to $100,000. 

Click here to donate to the San Diego Flood Response Fund.

 

 

Blankets, Clothes, and Socks 

The Alpha Project is asking for donations of blankets, warm clothes, jackets, socks and ponchos. Items that are always needed include hygiene products, towels, twin sheets, undergarments, blankets, books, clothing in good condition, coats, blankets, socks, and pillows. The public can them drop-off at 550 14th St., San Diego, and for any questions, call (619) 542-1877. 

Click here to read more about donating personal items.   

 

 

Jackie Robinson YMCA 

The Jackie Robinson Family YMCA has opened its doors to community members impacted by the floods, offering services like free showers and mental health support. Donations of gently used blankets, jackets or towels, and personal hygiene items are welcome. If you would like to donate any of these items, they can be dropped off at the location at 151 YMCA Way between 6 a.m. and 9 p.m. They are also accepting monetary donations through the YMCA of San Diego County.  

Click here to make a monetary donation.

 

  

American Red Cross Southern California 

You can help people affected by disasters like storms and countless other crises by making a monetary gift to Red Cross Disaster Relief.  Your gift enables the Red Cross to prepare for, respond to and help people recover from disasters big and small.  

Click here or call 1-800-RED CROSS to make a monetary donation. 

 

 

Donation Drop-Off Points 

While the above organizations are collecting goods specifically for flood survivors, there are many organizations across our region that have central points where people can bring personal and household goods, office equipment and supplies and other items they wish to donate to support our local communities. 

Click here to view services in the 211 database that are offering donation drop-off points. Be sure to review information about when, where, and how donations are accepted.