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News
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Media InquiriesPlease direct all media inquiries to [email protected].
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Have 211 Attend or Speak at an Event
Press Releases
Civitas Networks for Health Announces 2025 Annual Conference Premier Partnership with 211 San Diego
211 San Diego and San Diego Health Connect Honored with Partnership Promoters Award
A collaboration between 211 San Diego and UC San Diego Health connects patients to needed resources
211 San Diego Awarded Major Grant to Improve Care in Region
211 San Diego Launches Senior Connect Phone Line in Partnership with City of Chula Vista
Earned Income Tax Credit Coalition Returns $28,034,865 to San Diego Taxpayers
211 San Diego Supports Access to New Financial Assistance Available Through Covered California
CIE San Diego Selected to Lead Research on Equity-Driven Approaches to Care
211 San Diego Receives State Grant for Tax Refund Outreach
211 San Diego Receives State Funding for Covered California Enrollment
Media and Reports
2023
The Building Resilience Project, September 2023
2022
Tax credits could save San Diegans money as filing season ends, KPBS, April 2022
San Diego County Earned Income Tax Credit Coalition encourages residents to claim credits before April 18 deadline, Chula Vista Today, April 2022
2021
For Chula Vista seniors, information about resources and events is now one call away, San Diego Union Tribune, November 2021
Secretary Ghaly Appoints Expert Stakeholder Advisory Group to inform development of new Health and Human Services Data Exchange Framework, August 2021
211 San Diego- Connecting People in Times of Need, Giving Back Magazine, August 2021
Talking AppExchange – 2-1-1 San Diego Answers its Community’s Call with Help from Informatica,Talking AppExchange, Salesforce, April 2021
The Road to a COVID-19 Vaccination Is a Bumpy One for Many Older Adults, American Society on Aging, March 2021
Who can call 211 for help with San Diego vaccination appointments, ABC 10, February 2021
2020
3.5 Million Social Needs Requests During COVID-19: What Can We Learn From 2-1-1?, Health Affairs, August 2020
County’s 211 Line Sees Big Jump in Calls Amid Crisis, San Diego Union-Tribune, May 2020
911 calls decrease amid coronavirus outbreak, San Diego Union-Tribune, April 2020
San Diego Has A Coronavirus Hotline Available, But Few Are Using It, KPBS, March 2020
San Diego’s low-income families get help to receive thousands of dollars in tax refunds, credits, San Diego Union-Tribune, January 2020
Local organizations gather to kick-off the 2020 tax season, KUSI
1,600 Volunteer For San Diego’s Point-In-Time Homeless Count, Patch.com
2019
211 San Diego Receives State Funding For Tax Credit Outreach, November 13, 2019
211 San Diego Receives $376,000 Grant to Boost Tax Season Outreach To Working Poor, November 12, 2019
2-1-1 San Diego receives grant for California tax credit outreach, November 12, 2019
Governor Newsom Press Conference, August 9, 2019
2018
Community network plans to connect people with health care, housing options, September 2018
211 San Diego reveals data dashboards with support from the San Diego Foundation, August 2018
2017
Lilac Fire: How you can help, Fox 5 San Diego, December 2017
How to Help San Diegans Affected by the Lilac Fire, NBC San Diego, December 2017
2-1-1 San Diego Announces Fundraising Effort to Feed the Hungry as Part of Giving Tuesday, East County Style, November 2017
Feeding the Hungry for Giving Tuesday, La Mesa Patch, November 2017
2-1-1 San Diego Seeking Donations to Feed the Hungry as Part of “Giving Tuesday“, East County Magazine, November 2017
2-1-1 San Diego Announces Fundraising Effort to Feed Hungry San Diegans, Oside News, November 2017
Mesa Offers Assistance for Students in Need, The Mesa Press, October 19, 2017
2-1-1 San Diego helps spread information about fires, Fox 5 San Diego, July 12, 2017
San Diego’s 2-1-1 Service Helping Callers with Unanticipated Needs, Times of San Diego, February 6, 2017
2016
2-1-1 San Diego Headquarter Offices, Orchids & Onions, October 13, 2016
Calls To 2-1-1 San Diego Reveal Drug Abusers’ Many Needs, KPBS, September 26, 2016.
2-1-1 San Diego Raises 250,000 at Rock the House, San Diego Magazine, March 7, 2016.
2-1-1 San Diego Wants to Become a Nerve Center for Nonprofits, Voice of San Diego, March 7, 2016.
New 2-1-1 Program Helps Vets Connect with San Diego Community, Times of San Diego, February 25, 2016.
Would you take a call from a post-9/11 veteran?, San Diego Union Tribune, February 24, 2016.
Rock The House, Ranch & Coast, February 12, 2016.
San Diego’s 2-1-1 Hotline Touted as National Model“, Times of San Diego, February 11, 2016.
‘Rock our House’ Housewarming Party This Friday, San Diego Magazine, February 8, 2016.
“2-1-1 San Diego and CIE San Diego Integrate to Improve Access to Community Services”, press release, February 5, 2016
2015
How Navigators Plan To Insure the Remaining Uninsured
2012
San Diego County February Newsletter
2011
County of San Diego, LiveWell San Diego, November, 2011
Monteagudo, Merrie; “Holiday Giving–Local Charities Need Help” November 2011.
Life by numbers, North County Times, Wednesday, June 2011.
Need help with a utility bill or getting food stamps? Dial 2-1-1, Ramona Patch, April 2011.
2010
Goal of grant: access to care, San Diego Union-Tribune, May 2010.
“Making a Difference in San Diego“, Best Health with Sharp Health Plan, Spring 2010.
“211 Ready to Take Your Call“, My Hometown; June 2010.
2009
KPBS Special, 2009
“Nonprofit Profile: 2-1-1 San Diego“, San Diego Business Journal; February 2009
2008
KUSI Special, January 2008
Trial By Fire: How 2-1-1’s Regional Response to the 2007 Southern California Wildfires Underscored the Need for a Statewide Network, 2-1-1 CA and United Way; February 2008
“211 Call Center Seeks Volunteers in Hurricane’s Wake,” NBC San Diego; September 2, 2008.
2007
“2-1-1: A Resource for Nonemergency Questions“, San Diego Business Journal; October 23, 2007
“Qualcomm Commits $1.5 Million to Support Wildfire Relief and Recovery Efforts“, Qualcomm, Inc.; October 25, 2007
“Lessons from the Flames: In California, Devastation is Repeated, But Not Past Mistakes“, US News and World Report, October 26, 2007
“2-1-1 San Diego“, Business Online; San Diego Regional Chamber of Commerce; Vol 1: 12, December 2007
“211 Organizer Says System Answered the Call“, The San Diego Union-Tribune; December 24, 2007
2006
“S.D. Cingular Users Can Now Access 211: Line Offers Community Information for Free“, The San Diego Union-Tribune; February 22, 2006.
“2-1-1 San Diego: 3 Ways to Connect“, San Diego Physician Magazine; June 2006
“San Diego County’s ‘211’ Line Traffic on the Rise“, North County Times; Jully 12, 2006
2005
“Non-Emergency Line“, XETV Fox 6, June 2005.
“New 211 Hotline Takes Non-Emergency Calls: System Designed to Take Load off of 911“, NBC San Diego, June 29, 2005.
“New Telephone Number Guides People to Services, Resources“, 10 News; June 30, 2005.
Scholarship
Academic Articles
Using K-Means Cluster Analysis and Decision Trees to Highlight Significant Factors Leading to Homelessness, MDPI, August 2021
Impact of Housing Instability and Social Risk Factors on Food Insecurity Among Vulnerable Residents in San Diego County, Springer Link, May 2021
The Impact of Utility Assistance on Keeping People Housed, San Diego State University and SEVI, December 2020
CIN Connections, Spring 2021: Addressing Racism to Improve Health, California Health Care Foundation
How does San Diego’s child protection agency partner with 2-1-1 to better serve families and children?, Casey Family Programs, September 2020
Keys To Cross-Sector Collaboration: Learning From The Implementation Of A Comprehensive Social Continuum Assessment, 2-1-1/CIE San Diego and Health Leads, August 2020
How can helplines serve as a better pathway for families to access support?, Casey Family Programs, June 2020
A Compendium of Case Studies, American Hospital Association, August 2017
Emergency Department Transitions of Care: A Quality Measurement Framework, National Quality Forum, August 2017